INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of jewellery do you offer?

We specialize in:

  • Bridal jewellery (Necklaces, Bangles, Earrings, Maang Tikka)

  • Daily wear (Rings, Chains, Pendants)

  • Custom designs (Personalized pieces in gold, diamonds, and gemstones)

  • Antique & Polki collections

What metals and gemstones do you use?

All our jewellery is crafted in:

  • 18K & 22K Gold (Hallmarked)

  • Conflict-free diamonds (IGI/GIA certified)

  • Precious gemstones (Emerald, Ruby, Sapphire)

What is your return/exchange policy?
  • Returns: Accepted within 7 days (unworn, with tags).

  • Exchanges: Size adjustments or design changes within 15 days.

  • Note: Custom pieces are non-returnable.

How do I care for my jewellery?
  • Store in anti-tarnish pouches.

  • Avoid contact with perfume/water.

  • Clean with a soft cloth.

Why Choose Jahan Jewellers?

✔ Trusted since 1995
✔ Ethically sourced materials
✔ Lifetime polishing service

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS